Intelligent Prior Authorization
Transform 5-7 day approval delays into same-day authorizations
The problem
Prior authorization is one of healthcare's most frustrating bottlenecks. Staff spend hours gathering clinical documentation, interpreting payer-specific requirements, and chasing approvals, while patients wait days or weeks for care. The average prior auth takes 5-7 days and costs $31 per transaction in administrative overhead. Denials and delays lead to care abandonment and worse patient outcomes.
How we approach it
Automate the entire prior authorization workflow with AI that understands clinical documentation, payer policies, and approval criteria. Our system automatically extracts relevant clinical data from the EHR, matches it against payer requirements, identifies coverage gaps, and submits complete authorization requests, reducing turnaround from days to hours.
How it works
- 01Order triggers automatic extraction of relevant clinical documentation from the EHR
- 02NLP analyzes clinical notes, labs, and imaging to identify medical necessity criteria
- 03Payer policy engine matches clinical evidence against specific authorization requirements
- 04Gap identification alerts staff to missing information before submission
- 05Electronic submission with real-time status tracking and automated follow-up
Impact to design for
Planning ranges, not audited case metrics.
<24hrs
Approval Time
From 5-7 days to same-day authorization
78%
Auto-Approval Rate
Requests approved without manual intervention
85%
Staff Time Saved
Redirect to patient care activities
$2.1M
Annual Savings
For a mid-size health system (500-bed)
Capabilities
- 350+ payer policy rules engine
- Real-time EHR data extraction
- Medical necessity documentation
- Automated appeal generation
- Complete audit trail